GHA Group (Bryn Melyn, Vale Travel + Others)

[motormayhem1]

RE: GHA Group (Bryn Melyn, Vale Travel + Others)

(07/08/2016 20:23)Mayneway Wrote:  It's frustrating for passengers because not only are they inconvienced by the fact the bus dosen't turn up but when complaining to the local transport aurthority or council is that they send a patronising reply basically telling you they have passed your comments onto the operator concerned and that they will reply once investigated yet 9times out of 10 you never get a reply so passegers simply give up complaining as they feel that nobody is listening. Obviously when local aurthority representitives travel on the service it runs to scedule with no issues lol.

Its annoying as there trying to get people out of there cars and on to public transport but that won't happen if say someone gives the bus a try for a week and out of 5 days the bus doesn't turn up on 2 of them days.
They would soon return back to there car when having to pay for taxis if the last bus don't turn up to get them home.
Im not blaming the local transport authorities as they can only work with what they have but the government need to look at public transport and public services to get people using public transport.