Arriva North West - St Helens Depot

[Valandil]

RE: Arriva North West - St Helens Depot

(07/09/2022 11:24)St Helens Rider Wrote:  Valandil - they are using Solo SR's. Another issue I discovered today is that the service uses the same stop in Bickerstaffe Street going both ways cue confusion and plenty of questions as to which direction the bus is going given the fact that they are only minutes apart. Surely would have been better to have routed the Chain Lane bound journeys via the Bus Station, the same way the 30 used to go.

That must be very frustrating for passengers who will inevitably get on in the wrong direction, especially if buses arrive in the wrong order due to late running, as well as being frustrating for drivers who can often get some flak for things like that.
Occasionally drivers may forget to change their dests at the end of the route or the dests might fail to change even after the driver puts it in correctly.
Many people also only quickly look at the service number before hopping on, especially those with poor eyesight who might struggle to read the destination etc.